We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered four of this. The product is working well, store communication is good and deliver time was really fast. There only one problem, one of the four lamps misses the eye as shown in the pictures
Tracking code was wrong Karobinov for two flashlights nat All three flashlights work It was 30 days (long) came on time The parcel was not indicated at home and square meters The benefit was specified phone number. The store did not pack well.
The order was very long two and a half months!!! Lamps shine, but i'm afraid that such lighting is suitable only for orientation in the tent no more, to read a book in this light will not work. Can be used as a night lamp))) and still thanks to the store.
Delivery 3 months. The bulb is very comfortable. Several modes of operation, can be suspended. Batteries are not included.
Delivery is 3.5 months. Good flashlight, there are 3 modes. Need 3 batteries (not included)
Corresponds to the description. Autumn long waited for the goods. Sent almost a month later and went there will be 10 times in a circle. Insanely long. After the autopsy, the head was spinning for two days, then put the goods on the balcony and now, only got it, everything works. They're really cool. But not worth that expectation
Great lantern! Three modes-bright, less bright and flashing. Powered by 3 batteries 3 a (little fingers). Not included. Very tightly inserted. Shining bright. super! I'm happy.
Works in three positions from three pinky batteries. batteries are not included
Good flashlight. Need 3 small batteries. Shines brightly. 3 modes. Thank you!
The package came for a month in nizhny novgorod. Lantern is excellent) works from 3x Small batteries. 3 light modes (bright, pale, flashing) the main thing is to properly insert the tray with batteries inside (+ the battery k + inside). Size with bulb. There's a carbine. Purchase is happy ^_^
The order was two months. Lantern for this money really liked. Powered by three batteries (not included) and has three glow modes. It does not shine bright.
Powered by three batteries. Since not the first lamp, i can say enough for a long time. Everything works. 3 modes. Convenient carabiner. Thank you.
Wonderful thing!! I love it))
It doesn't work well, it goes off alone, it's not very good quality but for that price we're going to make it
They are small, but good terminations, the illuminaciom is opaque calida
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